Company Info & Returns

Fishing IT Limited

Company Number – 09641728

Registered Address – 14 Hughes Avenue, Ebbw Vale, Blaenau Gwent, NP23 6LH

Trading Address – Ty Allforol Euro Business Park, Angel Lane, Aberbargoed, CF81 9AG

 

Contact Details:

Sales@fishing-it.com

01443 837579

 

Returns Policy: Unwanted Goods

  • Any unwanted goods that have been purchased within 14 days of receipt, can be returned.
  • These must be unused and in their original packaging.
  • Items can be returned for a refund or an exchange.
  • If you are returning goods via post, please obtain proof of the postage so you have evidence they have been posted.
  • Please ensure to enclose a cover letter in your returned parcel including your name, billing address, and order number. Failure to enclose any identifying information may result in significant delays when replacing or refunding your item(s).

Returns Policy: Damaged Faulty Goods

  • Any incorrect orders or damaged goods must be reported to us within 5 days of receipt.
  • These will be replaced as soon as possible at no expense to you.
  • A cover note detailing the returned item(s) and the action required, is a necessity if you wish for it to be processed quickly and efficiently.
  • If you are returning goods via post, please obtain proof of the postage so you have evidence they have been posted.
  • These goods will only be exchanged or refunded if they have not been used, worn, or otherwise soiled and are in their original, undamaged packaging.

Please contact us through sales@fishing-it.com or by ringing 01443 837579 to report and request a return/ refund within 14 days of receipt of goods.